COLLECTIONS

FAQ’s

Do you accept returns?

No, we do not accept return or issue refunds. Please refer to our refund policy.

Do you accept exchanges?

Yes, we accept exchanges as long as it’s within 7 days of the customer receiving the item. Please refer to our refund and exchange policy for further information.

When will items that have sold out be restocked?

To retain the exclusivity of our abayas, we do not restock any styles at the moment.

Where are your abayas manufactured?

All of our abayas are uniquely designed in house and are ethically hand crafted in the UAE.

What are your store opening times?

Please refer to our “store opening hours page “on the website. Alternatively, you can follow us on our social media for any changes or updates on store opening hours.

How will I know when you release new abayas / collection?

You can follow us on our social media for regular updates on any new abayas or collections that we release. Alternatively you can subscribe to our mailing list.

What are your social media accounts?

You can find us on the below social media:
Instagram - Loujainabaya
TikTok - Loujainabaya
Facebook - Loujainabaya

Why buy from LOUJAIN vs other abaya stores?

At Loujain, each piece is uniquely designed in-house and handcrafted in the UAE using the most luxurious fabrics which we carefully hand select for each style.

We combine modesty with fashion, style, trends and quality offering an extensive collection of beautiful abayas to a range of customers.

We also offer the unique experience of visiting our physical store located in Preston UK, where you can see our whole range of abayas and have the option of trying them on in person before purchasing.

What materials are your abayas made from?

All of our abayas are made using the highest quality fabrics which we carefully hand-select to ensure the best experience for customers in terms of durability, comfort and a beautiful look that cannot be beaten. This includes, Korean Nida, Premium Organza, Premium Satin, Premium Velvet and more.

The material of each abaya can be found in the description.